Thinking out loud (Some learnings from McCann)

For the last twelve weeks I have been carrying out an internship at McCann London (for those who don’t know a huuugggge agency in London and pretty much everywhere else in the world). Here’s some thoughts that I shared with my Hyper Island crew members. Thought they belonged here as well. 

The decision to go to McCann was based on the certainty that I was going to learn aplenty, and wanted to see how some of our Hyper thinking would roll in a machine. I went in with my eyes open, knowing that the agency is going through some big changes, and I was intrigued and inspired after my interview with Nick on how the leadership wanted things to look a year from now. I hoped that I could play a part, however small, in that shift, as well as work with some talented people across some solid accounts. Expectations shared and laid out, I was ready to jump in.

From the off, I’ve found everyone I work with refreshingly honest with a willingness, not ‘to learn’ perhaps, but to hear a different opinion. Plenty of people at McCann had been on the Hyper Masterclass, and, in large they were big fans of the schools ethos. It was nice to be able to share little ways, tools, approaches, methods directly into the McCann environment.. I think a lot of people’s understanding, and ultimately buy in, around change is by showing an alternative within context. I think.

So the accounts themselves. Besides helping out with reflection and feedback I’ve spent the majority of my time across around 5 pieces of work. It’s been a fantastic opportunity, and as the token intern it’s been a bit of a playground to try out different roles to identify and fill gaps in skills and knowledge. Days have been packed and as ever it’s been a challenge fitting everything in, but there has been plenty of support combined with considered feedback.

My role itself has been an interesting one. Due to a few of my ideas being picked up early on I’m now being brought into briefs as a Creative which is shifting  what started off as primarily strategic role. I’m not too concerned as it’s been nice to step outside my comfort zone and a few of the recent briefs have been epic but I still find the wall between strategy and creative a difficult thing to get my head around. Not that this is unique to McCann by any stretch of the imagination – I remember John Hegarty saying something similar when he dropped by to say hello.

As I wrap things up I guess I’m looking forward to more responsibility and opportunity to see work I believe in from beginning to end. This huge change in context has helped both strengthen and redefine where I want to go. None of this means that I should let myself fall into the trap of wanting to be a part of everything, all the time. It’s tricky as to me being involved in and supporting as much of the creative process as possible is a good thing. It keeps things agile, proactive, experimental. I suspect, as with most things in life, that it’s all about balance. On a related note, and although horrendously unglamorous, it’s been a delight to be back home the last few months. It’s given me a renewed perspective on the divide between work and play (and reminded me that commuting is my worst enemy), things seem to be progressing.

For instance, from someone who often priortised the What rather than the How I’ve found myself fighting the corner of process, culture, patience and (above all perhaps?) a unified vision. Which is odd and a real step forward . None of this has been without real difficulty, completely different from our Manchester basement, but it is starting to feel just as valuable.

Making Progress: A morning with Beeker from DENTSU

Last week I went along to this month’s Creative Morning to listen to Beeker Northam, strategy director of Dentsu London. I was pretty excited as I’ve followed Dentu’s work for some time (their UniQlo stuff especially) and liked the thinking that was coming out of their new (ish) London studio, where they’ve collaborated with BERG, another studio that create cool, relevant stuff (including my next birthday present).

I’ll start with a quote from Glen Gould that Beeker shared that I think summed up the sentiment to her talk really well:

“If there’s any excuse at all for making a record, it’s to do it differently, to approach the work from a totally reactive point of view…. To perform this particular work as it has never been heard before. And if one cant do that, I would say abandon it, move on to something else.”

Amongst others (more names to add to the ever expanding reading list), she introduced us to the thinking from Alan Moore, the theory that we are progressing at a double rate. He predicted full acceleration by 2015, but it could be argued that we’re already there. Beeker spoke about how it’s therefore important to create things, whatever they might be, of cultural value, that add something to the world rather than the landfill. After all, as progress continues it’s only the things of quality and relevancy that will be noticed. It made me think of an article I read last week from the ever-telling Brooker on how we take this change at break neck speed in our stride:

“When I was making the series How TV Ruined Your Life, we went out and asked members of the public to comment on a new invention that we were claiming was real: a mobile phone that allowed you to call through time, so you could speak to people in the future. Many people thought it was real: not so much as a testament to gullibility, but an indicator of just how magical today’s technology has become. We take miracles for granted on a daily basis.”

The most interesting companies get this, and create ideas, experiments and experiences that explode into reality or fail fantastically, with us all learning along the way. Beeker showcased Dentu’s iPad lighting app (above) and Sawappu as key examples of proactive innovation where they made stuff because they spotted a valuable space in the world for it. We all know that progress (and it shouldn’t be defined as digital) has crumbled the wall between agency and client. This inevitably means to remain relevant we should all make, all communicate and all collaborate.

And in turn, this ability to thrive with change and maintain creativity across an entire workplace is key, and why I think the tools that I try to practice such as open, honest feedback and active learning via reflection are so effective, and more important than ever. An effective creative environment allows for this sort of craft and Beeker’s definition of craft as ‘the workmanship of risk’ seemed particularly fitting. If you think about it these days, it’s probably more risky for industry not to take risks. To me this is a great thing that pushes fresh thinking and stops stagnation. I can’t wait to see the stuff I’ll be working on in the next month, year, decade. All I know is that it will be different from now.

So, a big thank you to Beeker for a hearty dose of inspiration on a cold Friday morning, you can check out my scribbles below. The next speaker at Creative Mornings will be David Barrie, an incredible guy who set up the People’s Supermarket - keep an eye out for tickets going up in January to kick off the new year in style.

Hyper Active Lab

I co-created the Hyper Active Lab in collaboration with  nine other Hyper Island students as part of our final project. The idea of the Lab was for us to accelerate our learning by working on six quick fire projects over the course of three weeks, exploring untapped learning areas with an emphasis on creation. For this piece of work we decided to take a different approach to our process, publishing each and every part of the journey onto the Hyper Active Lab blog to share both how we reached our final executions and the learning that took place to achieve the results. Here are a couple of projects that came from the Lab…

The Hyper Intern Map

Hyper Island students have a fantastic network open to them, which should be really useful when it comes to internships and making a decision about where to go. However, we found this information difficult to find, so decided to design and build the first Hyper Island intern map, where current students can see where previous crews headed for their placements, as well as having the option to get in touch for advice and recommendations. This resulted in a working service that currently is being developed further to be rolled out to the worldwide Hyper Island network. You can see the full process over on the Lab blog here.

Take Me I’m Yours

We were challenged by Creative Social to create a video to promote their new facebook app. We wanted to create a heart warming, genuine video on matters of the heart. To establish another layer of impact we added typography to add a weight to people’s stories of love and loss. You can watch the video below and check out our creative process in its entirity here.


Public House

Public House came from the five-week project ‘Running a Creative Agency’ set by Hyper Island, led by Daniele Fiandaca from Creative Social. I successfully interviewed as Managing Director, and with the team set up our agency name, values, mission statement, structure and branding before tackling briefs within the module as well as winning additional work. It was a busy, amazing, inspiring period and we all learnt some realities about the industry and what we can achieve together as a team. Clients and collaborations included:

- McCann

- Oxfam

- CodeComputorLove

- LOVE

- Creative Social

- Greenpeace

- Umbro

- Playstation

- Coca Cola

The project culminated with us winning Hyper Island Agency of the Year, judged by a panel that included representatives from across the industry, including Fallon, LOVE  and Creative Social.

If you’d like to find out more about how it all worked drop me a line on lauren.ivory@hyperisland.se.


Hello Love. from Public House on Vimeo.

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As part of our second project, how to save a failing industry, we were set the task from our mentor David Erixon to redefine the travel industry as a service.

What started as a project that looked into why travel industries don’t cut it developed into a realisation that people are dissatisfied with the way they travel, not just in the physical travel shop, but online as well. GoogleGo was a new way organise your travel and experiences, be it your commute, a gig, plane tickets or a hotel booking. Imagine a world where all these tickets lived on your phone, in your Google+ account, seamlessly linked to your profile, giving you the ability to share where you are with those in your network.

With the power of Google on our side, we could enable people to purchase their tickets, from their Oyster card to their hotel reservation in Spain in exactly the same way, with Google checkout automatically pinging the ticket, with QR code to your smart phone, where the ticket will wait until you arrive at the venue/ boarding gate/ reception. Simple.

In addition GoogleGo would work independently. Google could collect all the data across the travel agency sites, combine with social recommendations and collate the best, and more importantly relevant, booking options for you.

So, say so long to delving through your inbox for confirmation codes in the taxi on the way to the airport, farewell to endless queues outside the gig of your favourite artist and goodbye to eight windows open to ensure you’ve got the best deal.

Travel is something we do everyday, be it work or play and we believe the web has the ability to make things truly seamless. If you’d like to chat about this project in more detail do leave a comment below or get in touch.

This one day concept creation project was set by Simon Waterfall.

Envision an interface that utilises object recognition, giving consumers more information about the products that they see. A seamless operation is at the centre, minimizing the barriers to the user experience.

The user has the ability to choose a product whilst enjoying a TV program. Utilising object recognition software, a database of information on the product can be relayed back to the user. This information displays as a drop down menu which the user could customise, and would include price similar products , ethical credentials and share options.

The service will also allow viewers to buy the products they are watching instantly, it has the ability to remember both where ou would like your items delivered and your payment details, creating a seamless purchasing experience. In addition, an important part of the concept is the ability to instantly share information that you find with your friends. People are much more likely to trust the opinions and suggestions of friends. People are much more likely to trust the opinions and suggestions of friends than those of advertising.

This already exists in basic form. Just look at ASOS, Shazaam, Pixazza and Facebook face recognition. This is all just round the corner.

And what could this unlock? A more informed society, more transparent business, more empowered consumers, a social, enjoyable shopping experience, the opportunity for business’s to gain trust from their customers, as well as the customers becoming more influential and feeling truly empowered.

50/50

As part of Public House we received a brief from Made By Many and Good For Nothing: together they created 50/50, a collaborative platform that showcases 50 digital projects created and run by individuals and teams of makers. The project’s aim is to activate a “network of supporters to help spread the word and generate as much money for famine aid as possible.”

Our own response to this was to launch the Facebook Famine. With awareness of the crisis in East Africa being notably poor, we saw the campaign as an opportunity to create widespread awareness by helping people to appreciate the contrast in lives across the world and their ability to help by leveraging their influence.Essentially, participants will decide how long they want to “fast” for, make a donation via the 50/50 Campaign website, change their profile picture to the Facebook Famine logo, pledge their support and how much they’ve donated to their Facebook status and the Facebook Famine page. Once this is completed, participants will sign out of Facebook for the amount of time specified, save lives, raise awareness, etcetera.

Our thinking was that it can take a small act to change someone’s perspective, and something equally as little to start a movement. Through the power of social networks and collective identity, the campaign will enlighten people to the suffering of East Africa, while hopefully leveraging a significant amount of support to donate. At the same time, it helped to crystallise our values as an agency, introduce us to collaborators within the wider community and project who we are onto the wider world.

We are currently idea of the week, check us out and join the cause! 5050.gd

Umbro Music

A strategic piece for Umbro, exploring ways in which the brand can be associated to music in the same way that they are synonymous with football. In partnership with LOVE.

More details coming soon…

The Loop is a concept that we worked in partnership with Code ComputerLove. The idea was to allow people to support Greenpeace in a simpler, more engaging way. The Loop is a membership product that enables users to hear the real stories and voices of Greenpeace, allowing them to connect around issues as well as pledge their support to the wide range of topics that Greenpeace support.

Essentially, we wanted to create a community to allow Greenpeace to position themselves as heroes, rather than outlaws.

More coming soon…

Ask Betty

Ask Betty was a cheeky response to a brief set to us from Oxfam. The task set was to get guys to head to the online Oxfam store over the Christmas period. 

Our solution, Betty, your go to girl for ideal presents for your girlfriend/ mum/ sister to find that perfect gift with meaning. Seeking inspiration from their previous Archie the Goat campaign we created a character that would have its own personality and tone of voice over social media, with live web chats individually replying to men’s tweets requesting advice.

Our pitch to Oxfam was well received, and we are currently discussing how to bring Betty to life. More news coming soon…

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